Field Service Technician - Impactful Repairs & Growth

Xerox Corporation; Shreveport (LA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness credits

Health Savings Account

401k matching

Paid time off

Holidays

Personal days

Job summary

Xerox Corporation in Shreveport, LA is seeking a field service technician to perform on-site repair and maintenance for customer devices. The role requires electro-mechanical expertise, a valid driver's license, and robust time-management skills.

You will learn and apply electro-mechanical troubleshooting, attend training sessions, and contribute to productivity metrics such as five calls per day, at least 50% first-time fixes, and a 2–4 hour response window.

Qualifications

• Electro-mechanical experience with troubleshooting electrical circuits.
• Reliability and strong time management skills.
• Valid driver's license and ability to pass background checks.

Responsibilities

• Provide outstanding service to clients and ensure devices work correctly.
• Repair devices using electro-mechanical skills; training provided.
• Meet productivity goals: 5 calls/day, 50% first-time fix, 2–4 hour response, low parts costs.

Skills

Electro-mechanical experience

Reliability

Valid driver's license

Time management

Lift 50 lbs

Tools

Multimeter

Job description

Xerox Corporation in Shreveport, LA is seeking a field service technician to perform on-site repair and maintenance for customer devices. The role requires electro-mechanical expertise, a valid driver's license, and robust time-management skills.

You will learn and apply electro-mechanical troubleshooting, attend training sessions, and contribute to productivity metrics such as five calls per day, at least 50% first-time fixes, and a 2–4 hour response window.