Field Service Technician II — Wireless Communications

BearCom; Elmhurst, Chicago (IL, IL); On-site; USD 39,812 - 51,467; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Matching 401k Plan

Company-Paid Life Insurance

Paid Holidays

Tuition Reimbursement

Use of Company Vehicle

Job summary

BearCom in Chicago area is seeking a Field Service Technician II to install and support wireless communications systems and create mid-level programming codeplugs. You will install equipment, diagnose issues, and travel regionally as needed.

Ideal candidates have 5+ years of service tech experience with Motorola/Kenwood/ICOM equipment, strong RF knowledge, and relevant certifications. BearCom offers extensive on-the-job training and a comprehensive benefits package.

Qualifications

• 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.

Responsibilities

• Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
• Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
• Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Skills

Electronics background

RF equipment knowledge

Two-way radio theory

Diagnostics and repair

Customer service

Education

Associate degree in Electronics Technology

CET Certification

R56 Certified Installer

Tools

MS Office Suite

Outlook

Word

Excel

Job description

BearCom in Chicago area is seeking a Field Service Technician II to install and support wireless communications systems and create mid-level programming codeplugs. You will install equipment, diagnose issues, and travel regionally as needed.

Ideal candidates have 5+ years of service tech experience with Motorola/Kenwood/ICOM equipment, strong RF knowledge, and relevant certifications. BearCom offers extensive on-the-job training and a comprehensive benefits package.