Field Service Technician II: Wireless RF Installations

Stone Security; Quincy (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company Vehicle

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Time Off

401k Matching

Tuition Reimbursement

Job summary

BearCom is seeking a Field Service Technician II to install and support wireless communications systems across the North American network. You will handle mid-level programming, fault diagnosis, and on-site service for RF equipment and related infrastructure.

The role emphasizes customer service, technical problem solving, and willingness to travel regionally with on-call requirements. Extensive training and certification support are provided.

Qualifications

• 5+ years of service technician experience in diagnosing, repairing, programming, and installing RF equipment.
• Extensive knowledge of 2-way radio theory and RF propagation across frequency bands.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, and TCP/IP concepts.
• Proficiency with MS Office Suite (Word, Excel).
• Must have a valid driver’s license.
• Background checks and drug screening are part of the hiring process.

Responsibilities

• Create mid-level programming codeplugs (12+ channels, trunking, multiple zones).
• Install and service wireless communications equipment (UHF/VHF, 800/900 MHz systems, dispatch consoles, BDA/DAS, CCTV).
• Recommend equipment and hardware meeting customer requirements.
• Some regional and overnight travel and on-call hours may be required.

Skills

RF Equipment

Two-Way Radio Theory

MS Office

Driver's License

Customer Service

Education

Associate degree in Electronics Technology or equivalent

R56 Certified Installer

Tools

Spectrum Analyzers

Watt Meters

TDRs

FDRs

Multimeters

Job description

BearCom is seeking a Field Service Technician II to install and support wireless communications systems across the North American network. You will handle mid-level programming, fault diagnosis, and on-site service for RF equipment and related infrastructure.

The role emphasizes customer service, technical problem solving, and willingness to travel regionally with on-call requirements. Extensive training and certification support are provided.