Field Service Technician II – Printer & MPS Specialist

Toshiba America Business Solutions, Inc.; Florida City (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with match

Employee Assistance Programs

Paid holidays, vacation & sick days

Career growth within a global tech org

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician II in Miami Lakes, FL to service and repair printers, copiers, and related office technology at customer sites. You will diagnose issues, perform installations, upgrades, and preventative maintenance while training customers in proper use of equipment.

This hands-on role requires a high school diploma or GED, 3+ years in technical repair or related fields, and a valid driver’s license.

Qualifications

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment
• Intermediate computer skills and strong electro-mechanical aptitude
• Valid driver’s license and auto insurance coverage per Toshiba policy for positions requiring a personal vehicle

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures

Skills

Technical repair

Installations & training

Customer support

Electro-mechanical aptitude

Lifting capability 50 lbs

Valid driver’s license

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions is seeking a Field Service Technician II in Miami Lakes, FL to service and repair printers, copiers, and related office technology at customer sites. You will diagnose issues, perform installations, upgrades, and preventative maintenance while training customers in proper use of equipment.

This hands-on role requires a high school diploma or GED, 3+ years in technical repair or related fields, and a valid driver’s license.