Field Service Technician II - KC (ATM & Self-Checkout)

NCR Atleos; Missouri; On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Kansas City, MO is seeking a Field Service Technician II to install, service, and repair electromechanical equipment including ATMs and self-checkout systems across assigned territories. You will perform maintenance, diagnose hardware/software issues, and ensure secure system configurations while engaging with customers professionally.

Requirements include local residency, 1+ year experience, US work authorization, a valid driver’s license, and basic PC/electronic skills.

Qualifications

• Local candidate to the specific geographic area.
• One or more years of related experience.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• Ability to perform essential job functions without reasonable accommodation, including: prolonged travel with several hours of driving per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs., bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Skills

PC skills

Basic electronic skills

Operating system familiarity

Tools

PC skills

Job description

NCR Atleos in Kansas City, MO is seeking a Field Service Technician II to install, service, and repair electromechanical equipment including ATMs and self-checkout systems across assigned territories. You will perform maintenance, diagnose hardware/software issues, and ensure secure system configurations while engaging with customers professionally.

Requirements include local residency, 1+ year experience, US work authorization, a valid driver’s license, and basic PC/electronic skills.