Field Service Technician II - Columbus Region

Scientific Games; Columbus (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Scientific Games is seeking a Field Service/Support Technician to service client sites, install and repair company products, and provide proactive technical support. This role requires strong problem solving and on-site presence across environments.

Ideal candidates will have 3+ years in field service, a high school diploma, physical ability to lift up to 50 pounds, and a reliable, customer-focused approach while maintaining compliance with safety and regulatory requirements.

Qualifications

• High school diploma or equivalency.
• 3+ years in field service or related role.
• Ability to lift up to 50 pounds.
• Ability to work on-site at customer locations.

Responsibilities

• Perform client-site servicing, repair and installation of products.
• Provide technical support on operational aspects of systems.
• Diagnose mechanical, hardware, software and network failures.
• Prepare reports analyzing product failure trends and serviceability.

Skills

Field service

Hardware repair

Technical support

Customer service

Education

High school diploma

Job description

Scientific Games is seeking a Field Service/Support Technician to service client sites, install and repair company products, and provide proactive technical support. This role requires strong problem solving and on-site presence across environments.

Ideal candidates will have 3+ years in field service, a high school diploma, physical ability to lift up to 50 pounds, and a reliable, customer-focused approach while maintaining compliance with safety and regulatory requirements.