Field Service Technician II: Automation & SolarShading

Springs Window Fashions and Affiliated Companies; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹配

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid holidays

Paid vacation time

Floating holidays

Volunteer day

Job summary

Springs Window Fashions and Affiliated Companies is seeking a Field Service Technician II to service mechanical, electrical, and software systems in commercial environments. The role emphasizes on-site support, remote troubleshooting, and coordination with operations and dealers.

The candidate will install ElectroShades, program SolarTrac Automation, read schematics, and perform health checks. Travel up to 70% is required, and a valid driver's license is necessary.

Qualifications

• Associate degree or relevant experience required.
• Experience in Audio Visual, Security, CCTV, Lighting or Automation is preferred.
• Experience with motor control electronics is a plus.

Responsibilities

• Support installation and programming of ElectroShades and SolarTrac Automation on-site or remotely.
• Troubleshoot, diagnose and resolve mechanical, electrical and software issues.
• Attend cross-functional meetings with Operations, Dealers and IT.
• Document engineering and manufacturing feedback for improvements.
• Commission SolarTrac projects and verify startup checklists with dealers.
• Train facility staff on operation and maintenance of automated systems.
• Perform maintenance health checks and generate detailed reports.
• Collaborate with Engineering on unresolved issues and propose fixes.

Skills

Technical skills

Communication skills

Reading schematics

Travel readiness

Education

Associate degree or equivalent experience

Bachelor's degree in Technical, Electrical, IT or Engineering (preferred)

Tools

Multimeters

CAT5/CAT6 crimping tools

Cable testers

Job description

Springs Window Fashions and Affiliated Companies is seeking a Field Service Technician II to service mechanical, electrical, and software systems in commercial environments. The role emphasizes on-site support, remote troubleshooting, and coordination with operations and dealers.

The candidate will install ElectroShades, program SolarTrac Automation, read schematics, and perform health checks. Travel up to 70% is required, and a valid driver's license is necessary.