Building Automation Support Technician (Remote & Field)

Springs Window Fashions; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Springs Window Fashions Mecho in New York seeks a reliable Support Technician for Building Automation Systems. Based at our NY facility, you will bridge Engineering and Technical Support to advance SolarTrac automation solutions and oversee server, network, and software issues.

You will handle production, remote commissioning, field support, and documentation, collaborating with project teams to deliver high-quality outcomes for large commercial deployments worldwide.

Qualifications

• Associate’s degree or equivalent in Electrical Engineering, CS, or related technical discipline.
• 3+ years of experience with electronics controls hardware and/or software support.
• Excellent communication and customer-facing skills.

Responsibilities

• Production server development, configuration, and testing support.
• Remote commissioning, field support, and troubleshooting hardware/software issues.
• Validate solutions and document test results for deployment.

Skills

Effective communication

Problem solving

Team collaboration

Customer-facing skills

Network troubleshooting

Technical documentation

Education

Associate's degree in Electrical Eng / CS or related

Tools

Windows OS

Linux OS

MySQL/SQLite

Wireshark

RealTerm

MS Office (Excel)

REST basics

C/C++/Delphi

Go

Job description

Springs Window Fashions Mecho in New York seeks a reliable Support Technician for Building Automation Systems. Based at our NY facility, you will bridge Engineering and Technical Support to advance SolarTrac automation solutions and oversee server, network, and software issues.

You will handle production, remote commissioning, field support, and documentation, collaborating with project teams to deliver high-quality outcomes for large commercial deployments worldwide.