Solar Field Service Tech II: Maintenance & Troubleshooting

Sugar Hollow Solar Inc; Asheville (NC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Employer paid Basic Life

Supplemental plans-STD, Accident, Core

EAP

HSA

Teladoc

Wellness Program

Generous PTO

Paid Holidays

Paid Parental Leave

Retirement Savings Plan

Career Development plans

Job summary

Sugar Hollow Solar, based in Asheville, NC, seeks a Field Service Technician II to maintain residential and commercial solar PV systems, perform routine cleaning, and conduct basic troubleshooting. You will interpret data, replace components, and follow OSHA safety standards in fieldwork.

The role emphasizes meticulous documentation, customer interactions, and teamwork with the Field Service Technician I group, supporting high-quality solar installations and ongoing system performance.

Qualifications

• High School Diploma or equivalent-required
• Valid driver’s license with safe driving record-required
• Minimum of two years’ experience with renewable energy, construction, roofing, electrical or related field-required

Responsibilities

• Performs routine cleaning of residential and commercial solar panels to maintain energy production and system efficiency
• Performs preventative maintenance on Sugar Hollow Solar signature solar systems
• Conducts basic troubleshooting of solar PV systems, identifying common performance or operational issues on equipment on approved SHS Current Offerings
• Interprets basic system data and monitoring platforms to support issue identification
• Completes minor electrical repairs on SHS signature systems, including connector replacement, wiring adjustments and basic component fixes
• Documents service work and findings accurately and communicates with appropriate team members regarding unresolved or complex issues
• Removes and replaces solar modules, optimizers or other components under direction or utilizing established procedures
• Adheres to all OSHA and Sugar Hollow Solar safety standards, including safe access and navigation of rooftops that includes all fall protection, PPE usage and general safe work practices
• Supports Field Service Technician I in the field, providing guidance and assistance when appropriate
• Represents Sugar Hollow Solar at the highest level of professionalism when interacting with stakeholders, including residential customers, commercial site contacts and internal staff

Skills

Rooftop safety

Solar energy systems knowledge

Electrical troubleshooting

Diagnostics ability

Strong communication skills

Safety procedures adherence

Independent work style

Team collaboration

Education

High School Diploma or equivalent

Job description

Sugar Hollow Solar, based in Asheville, NC, seeks a Field Service Technician II to maintain residential and commercial solar PV systems, perform routine cleaning, and conduct basic troubleshooting. You will interpret data, replace components, and follow OSHA safety standards in fieldwork.

The role emphasizes meticulous documentation, customer interactions, and teamwork with the Field Service Technician I group, supporting high-quality solar installations and ongoing system performance.