Field Service Technician II - Solar Shading & Automation

MechoSystems; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Life insurance

Short-term disability

Long-term disability

Paid holidays

Paid vacation

Floating holidays

Volunteer day

Job summary

MechoSystems in New York is seeking a Field Service Technician II to service mechanical, electrical, and software/network issues on complex shading and automation systems, including ElectroShades and the SolarTrac Automation system.

The role requires up to 70% travel; onsite presence is preferred; you will collaborate with Operations, Dealers, EC, GC, IT, End Users, and others, documenting work, and supporting training and maintenance to ensure performance and reliability.

Qualifications

• Associate degree with relevant experience; bachelor’s in technical field preferred.
• 5+ years’ experience with AV, security, CCTV, lighting or automation.
• Experience with motor control electronics is a plus.
• Ability to read schematics and troubleshoot complex systems.
• Must have valid driver’s license and up to 70% travel.

Responsibilities

• Install and program ElectroShades; startup SolarTrac automation on-site.
• Provide remote or on-site technical support for mechanical, electrical, and software issues.
• Attend meetings with Operations, Dealers, EC, GC, IT, End Users.
• Document support activities for Drafters, Engineering, Marketing, Dealers.
• Commission SolarTrac projects and train facility staff.
• Perform maintenance checks and generate detailed reports.
• Liaise with Engineering on unresolved issues; communicate fixes.
• Record recurring issues and suggest improvements.

Skills

Audio Visual

Security systems

CCTV

Lighting systems

Automation systems

Reading schematics

Strong communication

Education

Associate degree

Bachelor’s degree preferred

Tools

Multimeters

CAT5/6 crimping tools

Cable testers

Job description

MechoSystems in New York is seeking a Field Service Technician II to service mechanical, electrical, and software/network issues on complex shading and automation systems, including ElectroShades and the SolarTrac Automation system.

The role requires up to 70% travel; onsite presence is preferred; you will collaborate with Operations, Dealers, EC, GC, IT, End Users, and others, documenting work, and supporting training and maintenance to ensure performance and reliability.