Field Service Technician II – ATM & Self-Checkout

NCR Atleos Corporation; Kentucky; Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos, based in Atlanta, seeks a Field Service Technician II to support major retailers and financial institutions from Dayton, OH. You will install, service, and repair electromechanical equipment, including ATMs and self-checkout systems, in a defined territory.

On-the-job and classroom training will be provided; strong mechanical aptitude and customer focus are essential. This is a full-time role with competitive benefits and opportunities for travel and growth.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions without reasonable accommodation, including prolonged travel and rotating/weekend shifts.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; may travel overnight following company policy.

Skills

PC skills

Electronic skills

Driving

Education

A+ Certification

CompTIA

Network+ Certification

Tools

Imaging software

Job description

NCR Atleos, based in Atlanta, seeks a Field Service Technician II to support major retailers and financial institutions from Dayton, OH. You will install, service, and repair electromechanical equipment, including ATMs and self-checkout systems, in a defined territory.

On-the-job and classroom training will be provided; strong mechanical aptitude and customer focus are essential. This is a full-time role with competitive benefits and opportunities for travel and growth.