Field Service Technician II: ATM & Electromechanical Repair

Jobtailor; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

NCR Atleos in Cincinnati is seeking a field service technician to perform customer installations, maintenance, and service calls promptly and effectively. You will service ATMs and self-checkout systems within assigned territory.

Candidates should have PC and basic electronics skills, a valid driver's license, and the ability to travel and work rotating weekends. Certification in A+/CompTIA/N Network+ preferred.

Qualifications

• Relevant experience in electromechanical repair or field service is preferred.
• Authorized to work in the United States.
• Valid driver’s license with a suitable driving record.
• PC skills and basic electronic skills; familiarity with operating systems.
• Ability to travel with several hours of driving per day; weekend shifts.
• A+/CompTIA/Network+ certifications preferred.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in training programs provided by NCR Atleos.
• Comply with NCR Atleos policies including safety standards.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories and travel overnight to support coverage.

Skills

Electromechanical Repair

Hardware Diagnosis

Software Troubleshooting

Network Management

System Configuration

Scheduled Maintenance

Corrective Repairs

Basic Electronic Skills

Operating System Familiarity

Lift 50 lbs

Education

A+ Certification

CompTIA Certification

Network+ Certification

Tools

ATMs

Self-Checkout Systems

Imaging Software

Large Servers

Mainframe Computers

Job description

NCR Atleos in Cincinnati is seeking a field service technician to perform customer installations, maintenance, and service calls promptly and effectively. You will service ATMs and self-checkout systems within assigned territory.

Candidates should have PC and basic electronics skills, a valid driver's license, and the ability to travel and work rotating weekends. Certification in A+/CompTIA/N Network+ preferred.