Field Service Technician I: Travel, Training & Impact

Hach; Riverside (CA); On-site; USD 39,950 - 42,705; Full time

Benefits offered by this job

Training period

Company car

Company cell phone

401(k) with company matching

PTO

Paid Sick Leave

Medical/dental/vision

Bonus up to 6% of yearly salary

Job summary

Hach, a Veralto company, is seeking a Field Service Technician I to deliver high-quality customer service, perform preventive maintenance, and calibrate instruments at customer sites. You will work with municipal and industrial facilities across the region, traveling daily with company-paid travel and lodging when needed.

The role emphasizes mechanical aptitude, diagnostic repair experience, and strong customer interaction.

Qualifications

• HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
• Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.
• 2+ years of field service experience and/or customer-facing roles preferred.
• This position requires occasional rental of vehicles or booking of hotel rooms for business travel. A valid driver's license, a clean driving record, and the ability to rent a car and/ or hotel rooms under applicable state law are required.

Responsibilities

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc....Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2) *
• Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
• Follows safe work practices according to company policy.
• Executes administrative activities in support of service visits.
• Daily travel to customer sites. This role will be based in San Bernadino, CA area and support our customers throughout the territory. Company-paid travel, accommodations, and meals are provided for overnight stays.

Skills

Mechanical aptitude

Customer-facing

Education

HS Diploma

Associates/technical degree preferred

Job description

Hach, a Veralto company, is seeking a Field Service Technician I to deliver high-quality customer service, perform preventive maintenance, and calibrate instruments at customer sites. You will work with municipal and industrial facilities across the region, traveling daily with company-paid travel and lodging when needed.

The role emphasizes mechanical aptitude, diagnostic repair experience, and strong customer interaction.