Field Service Technician I — Travel‑Ready, Customer‑Focused Tech

Smiths Group; Houston (TX); On-site; USD 64,680 - 87,560; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Career growth opportunities

Job summary

Smiths Group is seeking a Field Service Technician to join their team in Houston, Texas. This role involves troubleshooting, installing, and repairing security equipment, ensuring high customer satisfaction through effective communication and follow-ups.

Applicants should have an Associate’s Degree or related certification and 1-3 years of hands-on experience in electrical and mechanical repairs. Flexibility to travel and work varied hours is required.

Competitive compensation ranges from $64,680 to $87,560 annually, with a comprehensive benefits package.

Qualifications

• Minimum of 1-3 years experience with electrical and electronic systems troubleshooting.
• Must be responsive to customer issues at all times.
• Capable of lifting/carrying 80 lbs.

Responsibilities

• Service, install, and repair security equipment.
• Provide exceptional customer support and follow up calls.
• Maintain accurate logs of service and repairs.

Skills

Customer service

Technical troubleshooting

Communication

Electrical and mechanical skills

Education

Associate’s Degree or Related Trade Certification

Job description

Smiths Group is seeking a Field Service Technician to join their team in Houston, Texas. This role involves troubleshooting, installing, and repairing security equipment, ensuring high customer satisfaction through effective communication and follow-ups.

Applicants should have an Associate’s Degree or related certification and 1-3 years of hands-on experience in electrical and mechanical repairs. Flexibility to travel and work varied hours is required.

Competitive compensation ranges from $64,680 to $87,560 annually, with a comprehensive benefits package.