Field Service Technician I – Security Systems (Houston)

Securitas Technology Corporation; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Securitas Technology is seeking a Field Service Technician in Houston, TX to support on-site installations, maintenance, and upgrades for access control, CCTV, and alarm systems. The role requires strong problem solving, documentation, and customer-facing communication to ensure uptime and system reliability.

Ideal candidates will have an active EL06 license or be close to obtaining it, a high school diploma, and familiarity with low voltage equipment and MS Office.

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Troubleshooting and diagnostics

Documentation

Communication

Problem solving

Analytical thinking

Teamwork

Education

High School diploma

Tools

MS Office

CCTV certifications

Job description

Securitas Technology is seeking a Field Service Technician in Houston, TX to support on-site installations, maintenance, and upgrades for access control, CCTV, and alarm systems. The role requires strong problem solving, documentation, and customer-facing communication to ensure uptime and system reliability.

Ideal candidates will have an active EL06 license or be close to obtaining it, a high school diploma, and familiarity with low voltage equipment and MS Office.