Field Service Technician I — Security Systems

Securitas Electronic Security, Inc.; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Company vehicle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K match

Paid vacation

Paid holidays

Sick time

Educational assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology, part of Securitas, is a leading provider of integrated security solutions. The role focuses on post-installation support, on-site software upgrades, and special projects to ensure uptime and performance for client systems in the Nashville area.

Active EL06 license or near completion is required. You will diagnose, configure, document, and test complex access control, CCTV, intrusion, and fire alarm systems while collaborating with a nationwide team.

Qualifications

• Strong written and verbal communications skills.
• Excellent problem solving and analytical skills.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of Microsoft Office.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Strong communication

Analytical skills

Microsoft Office

Low voltage knowledge

Time management

Positive attitude

Tools

Microsoft Office

Job description

Securitas Technology, part of Securitas, is a leading provider of integrated security solutions. The role focuses on post-installation support, on-site software upgrades, and special projects to ensure uptime and performance for client systems in the Nashville area.

Active EL06 license or near completion is required. You will diagnose, configure, document, and test complex access control, CCTV, intrusion, and fire alarm systems while collaborating with a nationwide team.