Field Service Technician I-II: Electronics & Systems

Ebara Technologies Incorporated; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Ebara Technologies Incorporated is seeking a capable field service technician to perform client-site service, repair, and installation of our products. The role covers system hardware, software, and networking aspects, with emphasis on preventative maintenance and documentation.

Ideal candidates have electronics background, strong troubleshooting skills, and the ability to work independently at customer sites while adhering to safety policies and reporting requirements.

Qualifications

• Education in electronics or equivalent experience is required.
• Preference for semiconductor industry exposure and field service experience.
• Must demonstrate strong customer-facing communication and safety awareness.

Responsibilities

• Service equipment at customer sites or service center, including PMs and startups.
• Interpret operation manuals to determine root cause of tool failures.
• Document maintenance, downtime, and reports for product movement.
• Utilize customers' systems to diagnose and repair issues.
• Implement preventive maintenance with minimal supervision.
• Order parts, expedite replacements, and notify management as needed.
• Diagnose mechanical, hardware, software, and system failures per protocols.
• Adhere to EBARA safety policies and participate in safety training.
• Maintain a clean, safe work environment compliant with company policy.

Skills

Customer relations

Time management

Leadership

Communication

Troubleshooting

Safety compliance

Education

High School / AS electronics degree

Tools

MS Office

Job description

Ebara Technologies Incorporated is seeking a capable field service technician to perform client-site service, repair, and installation of our products. The role covers system hardware, software, and networking aspects, with emphasis on preventative maintenance and documentation.

Ideal candidates have electronics background, strong troubleshooting skills, and the ability to work independently at customer sites while adhering to safety policies and reporting requirements.