Field Service Technician I: Electronics Repair & On-Site Support

Crane Payment Innovations Inc.; Los Angeles (CA); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Company provided vehicle

Paid time off

Sick time off

Health, dental, & vision insurance

401K with Company contribution

Job summary

Crane Payment Innovations Inc. is seeking a Field Service Technician I to service the Orange County, CA area. The role includes maintenance, upgrades, and on-site support for coin and currency equipment, ATMs, software, and related devices at client sites, coordinating with the branch sales and service teams.

Position requires travel and a customer-first mindset. The ideal candidate has 1+ years in technical/field service, strong electromechanical aptitude, and proficiency in iOS, MS Office, and

Qualifications

• 1+ years of working in Technical/Field Service position or similar technical profession
• Impeccable Integrity
• Must be able to gain access to highly secured environments; Occupational licenses may be necessary to obtain depending on territory/accounts
• Strong electromechanical aptitude
• Excellent verbal and written communication skills, including a positive, customer-first attitude
• Personable, approachable and able to work easily with others at all levels
• Strong Attention to details - able to proof and prioritize your own work
• Proficient in iOS, MS Office applications and Windows OS
• Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player
• Able to commit to and meet project deadlines
• Hourly wage is 26.00 to 28.00 an hour

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel by vehicle, daily, to client sites (90%) with overnight travel as needed (10%)
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and ‘On-Call’ duty where applicable
• Safeguard and maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Field service

Electromechanical aptitude

Customer service

Communication

Attention to detail

Time management

Team player

Adaptability

Goal orientation

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations Inc. is seeking a Field Service Technician I to service the Orange County, CA area. The role includes maintenance, upgrades, and on-site support for coin and currency equipment, ATMs, software, and related devices at client sites, coordinating with the branch sales and service teams.

Position requires travel and a customer-first mindset. The ideal candidate has 1+ years in technical/field service, strong electromechanical aptitude, and proficiency in iOS, MS Office, and