Field Services Engineer

Confidential; Michigan; On-site; USD 65,000 - 85,000; Full time

Job summary

A leading technology provider is seeking a hands-on Field Service Engineer to support customers in the Detroit, MI area. This role involves the installation, maintenance, troubleshooting, and repair of complex equipment that combines mechanical, electrical, electronic, and software systems. The ideal candidate will have strong high voltage experience and a customer-focused approach, with the ability to travel up to 50% within Michigan. This position offers a blend of fieldwork and customer engagement.

Qualifications

• Background supporting equipment integrating mechanical, electrical, electronic, and software systems.
• Experience with high voltage power systems and electrical equipment.
• Proven troubleshooting skills across multi-disciplinary systems.

Responsibilities

• Perform on-site installation and maintenance of complex equipment.
• Diagnose issues with high voltage power systems.
• Provide training to customers on equipment operation.

Skills

Troubleshooting skills

High voltage experience

Technical documentation interpretation

Mechanical systems knowledge

Electrical systems knowledge

Job description

Field Service Engineer / Technical Service Representative

Seeking a hands‑on Field Service Engineer to support customers primarily in the Detroit, MI area and throughout Michigan, with travel up to 50%. This role is responsible for installation, maintenance, troubleshooting, and repair of complex equipment combining mechanical, electrical, electronic, software, and power systems. Strong high voltage experience is required.

Key Responsibilities

• Perform on‑site installation, maintenance, calibration, and repair of equipment across mechanical, electrical, electronic, and software systems
• Diagnose and troubleshoot issues involving high voltage power systems, circuits, controls, and integrated components
• Read and interpret electrical schematics, wiring diagrams, and technical documentation to identify root causes and implement solutions
• Test and verify system performance, including mechanical assemblies, electrical systems, and software functionality
• Work directly with customers to identify operational issues and provide technical solutions, repairs, and adjustments
• Replace or repair defective components including wiring, boards, sensors, and mechanical parts
• Calibrate and align systems to meet OEM specifications and quality standards
• Provide training to customers on equipment operation, maintenance, and basic troubleshooting
• Prepare service reports, quotes, and documentation related to repairs, warranties, and service activities
• Maintain accurate service records, schedules, and expense reporting
• Manage parts inventory and ensure proper calibration documentation is up to date

Requirements

• Background supporting equipment that integrates mechanical, electrical, electronic, and software systems
• Experience working with high voltage power systems and electrical equipment
• Ability to read and interpret schematics, wiring diagrams, and technical manuals
• Proven troubleshooting skills across multi-disciplinary systems
• Comfortable working independently in field-based environments
• Experience in customer-facing service roles preferred
• Ability to travel up to 50%, primarily within Michigan and surrounding areas

This is a field-based role with a strong regional focus, offering a mix of hands‑on technical work and customer interaction supporting complex equipment in real-world operating environments.