Field Service Technician I — Company Vehicle & Training

Crane NXT; Middleborough (MA); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K with company contribution

Job summary

Crane Payment Innovations (CPI) is seeking a Field Service Technician I to service the Bridgewater/Middleborough area including north of Boston and south of Lawrence. You will repair, upgrade and maintain coin, currency equipment, and software at client sites in Central Massachusetts, coordinating with branch teams to ensure service excellence.

The role requires 1+ years in a technical/field service setting, strong electromechanical aptitude, and solid communication skills.

Qualifications

• 1+ years in technical/field service or similar
• Impeccable integrity and reliability
• Able to access secured environments; licenses may be required
• Strong electromechanical aptitude and problem-solving skills
• Excellent verbal and written communication, customer-focused

Responsibilities

• Service, upgrade and perform preventative maintenance on electromechanical equipment
• Travel daily by vehicle to client sites (approx. 90%), overnight travel ~10%
• Coordinate with branch sales and service teams to meet client needs
• Respond to customer service requests within contract response times
• Maintain vehicle parts inventory and keep the work area clean

Skills

Technical/Field service

Verbal and written communication

Electromechanical aptitude

Team player

Attention to detail

Customer-first attitude

Tools

MS Office

Windows OS

iOS

Job description

Crane Payment Innovations (CPI) is seeking a Field Service Technician I to service the Bridgewater/Middleborough area including north of Boston and south of Lawrence. You will repair, upgrade and maintain coin, currency equipment, and software at client sites in Central Massachusetts, coordinating with branch teams to ensure service excellence.

The role requires 1+ years in a technical/field service setting, strong electromechanical aptitude, and solid communication skills.