Field Service Technician - Hot-Side Kitchen Equipment

TriMark USA, LLC; Savannah, Northern (GA, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Medical dental vision benefits Day One

401(k) with company match

Paid time off & holidays

Job summary

TriMark USA, LLC seeks a Service Technician – Hot side in Savannah, GA to diagnose, repair, and maintain commercial cooking equipment at customer facilities. You’ll ensure equipment reliability, food safety, and operational continuity for restaurants and foodservice operations.

Ideal candidates have 1-2+ years' experience, read wiring diagrams, and are safety-driven. The role is field-based with competitive compensation, benefits from day one, and career progression opportunities within TriMark

Qualifications

• 1-2+ years of experience servicing commercial cooking equipment (hot side)
• Ability to read wiring diagrams and service manuals
• Valid driver’s license with clean driving record
• Ability to lift 75+ pounds and work in confined or high-temperature environments
• CFESA certification preferred
• Factory training on major hot-side manufacturers a plus

Responsibilities

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
• Ensure compliance with manufacturer specifications and safety standards
• Perform routine preventative maintenance to extend equipment life and reduce downtime
• Calibrate temperature controls and test safety mechanisms
• Provide professional, on-site customer support
• Explain repair findings, recommendations, and preventative measures
• Complete service documentation accurately and in a timely manner
• Maintain strong relationships with clients and internal dispatch teams
• Follow all OSHA, local, and company safety standards
• Ensure job sites are clean and safe before departure

Skills

Technical troubleshooting

Customer service

Accountability

Team collaboration

Time management

Safety awareness

Independent work

Education

CFESA certification

Basic refrigeration knowledge

Job description

TriMark USA, LLC seeks a Service Technician – Hot side in Savannah, GA to diagnose, repair, and maintain commercial cooking equipment at customer facilities. You’ll ensure equipment reliability, food safety, and operational continuity for restaurants and foodservice operations.

Ideal candidates have 1-2+ years' experience, read wiring diagrams, and are safety-driven. The role is field-based with competitive compensation, benefits from day one, and career progression opportunities within TriMark