Field Service Technician - Horizontal Packaging Equipment Exp Required

GEA Group; Janesville, Northern (WI, KY); Hybrid; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid holidays

PTO

401(k) match

Tuition reimbursement

Wellness program

Employee Assistance Program

HSA/FSAs

Job summary

GEA Group is seeking a skilled Field Service Technician specializing in Horizontal Packaging Equipment, based in the Western region of the United States.

You will conduct setup, troubleshooting, and maintenance on packaging lines, travel extensively, and support customers with technical expertise. A strong electrical/mechanical background and excellent communication skills are required.

Qualifications

• 5 years hands-on experience on electro-mechanical industrial equipment.
• Experience with vacuum systems and high-speed vacuum and gas applications.
• Experience with installation and commissioning of complete production lines.
• Strong electrical and mechanical aptitude; PLC and servo drives.
• Excellent English communication and customer-service orientation.
• Willingness to travel up to 90% including weekends.

Responsibilities

• Conducts machine setup, troubleshooting, repairs and preventative maintenance service
• Provides emergency/unscheduled repairs and scheduled maintenance
• Provides technical support to customers including troubleshooting
• Performs mechanical, electrical, pneumatic and hydraulic troubleshooting and repair
• Provides training of customers’ operators and maintenance personnel
• Complies with OSHA Safety and Health rules

Skills

Electro-mechanical systems

Vacuum systems

Packaging equipment

Electrical aptitude

Mechanical aptitude

Troubleshooting

Customer service

MS Word/Excel

Travel up to 90%

Independent worker

Job description

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well‑established company with the innovation of a forward‑thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out‑of‑pocket expenses
  

GEA Food Solutions North America Inc. is a worldwide leader in providing preparation, processing, and packaging total solutions for both the food and non‑food industry sectors. Our global organization offers the most extensive range of advanced solutions on the market today, from single machines to complete turnkey production lines including software‑based productivity and line management solutions.

We are currently searching for a skilled Field Service Technician who specializes in Horizontal Packaging Equipment and resides within the Western region of the US.

Responsibilities:

• Conducts machine setup, troubleshooting, repairs and preventative maintenance service
• undefined
• Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment
• Provides technical support to customers including troubleshooting and problem resolution
• Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines
• Provides training of customers’ operators and maintenance personnel
• Complies with OSHA Safety and Health rules

Skills/Qualifications:

• 5 years hands‑on technical experience on electro‑mechanical systems as applied to state‑of‑the‑art industrial machinery
• Experience with Vacuum systems and packaging equipment, high speed vacuum and gassing applications and thermoforming plastics with FFS applications REQUIRED.
• Experience with installation and commissioning of complete production lines and packaging systems equipment.
• Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems
• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics
• Experienced troubleshooter on electro‑mechanical systems
• Excellent communications skills - must be proficient in English, have strong listening skills and enjoy working with people
• Strong customer service orientation with “do whatever it takes” attitude
• Able to multi‑task and work under extreme pressure
• Strong analytical and problem‑solving skills.
• Self‑motivated and highly organized
• Must be able to work independently
• Excellent computer literacy including knowledge of MS Word and Excel
• Able to travel extensively (up to 90%) including weekends and on short notice. Some travel may be for extended periods (up to 2 weeks).

The typical base pay range for this position at the start of employment is expected to be between $37.00 - $46.00 per hour. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job‑related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.