Field Service Technician - Must live in CST or EST time zone

GEA Germany GmbH; Janesville (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO 136 hours + floating holiday

401(k) match 7%

Tuition reimbursement

Wellness program

Employee Assistance Program

Health Savings Account

Job summary

GEA Germany GmbH in Wisconsin seeks a Project Engineer/Field Service Technician to install, service and support our industrial equipment for food, beverage, and pharma sectors. You will travel to customer sites for preventive maintenance, commissioning and training, and troubleshoot complex mechanical issues while delivering top-tier service.

The role requires a High School Diploma, 5+ years' mechanical equipment experience, heavy travel (up to 75%), and strong communication skills to explain

Qualifications

• High School Diploma required.
• Minimum 5 years of experience with mechanical equipment.
• Willingness to travel up to 75%.
• Occasional 12-hour workdays may be required.
• Weekend work availability as needed.
• Ability to read schematics, diagrams and technical manuals.
• Valid driver license required.
• Ability to explain technical issues to non-technical people.
• Strong on-site organization and independence.

Responsibilities

• Travel to customer sites to perform preventive maintenance and emergency service.
• Perform machine installation, commissioning and customer training.
• Troubleshoot mechanical issues and communicate with customers.
• Maintain high customer satisfaction with timely, professional service.

Skills

Mechanical experience

Hand tools

Reading schematics

Technical writing

Independent work

Driving

Education

High School Diploma

Job description

Join Our Dynamic Team as a Project Engineer at GEA! Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Field Service Technician to join our team.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

Duties and Responsibilities include, but are not limited to the following:

• Travel to customer sites to perform preventive maintenance and emergency service Performs new machine installation, commissioning and customer training Ability to troubleshoot mechanical issues and communicate effectively with customers Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up Acts in a professional, courteous and business-like manner to enhance the company in the market place.

Benefits

• Start strong - Medical, dental, and vision coverage begins on your first day
• Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning - Take advantage of tuition reimbursement to further your education or skillset
• Live well - Our wellness incentive program rewards healthy habits
• Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Your Profile / Qualifications

• High School Diploma
• A minimum of 5 years working with mechanical equipment
• Extensive Travel, up to 75%
• Ability to work up to 12 hours at times
• Availability for occasional weekend work
• Understanding of Hand Tools and mechanical techniques
• Computer Literate
• Some technical writing skills
• Ability to read Schematics, Diagrams and Technical manuals
• Must be able to function well, in an unsupervised position
• Must have a valid driver license
• Must be able to discuss technically complex issues with non-technical people
• Good organizational skills, particularly on site, are critical
• A minimum of a High School education is required
• At GEA, we don't just offer jobs - we offer opportunities to thrive, grow, and make an impact.

The typical base pay range for this position will be communicated during the interview. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.

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