Field Service Technician - Slicing / Packaging Equipment

GEA Group; Janesville (WI); Hybrid; USD 50,971 - 63,369; Full time

Benefits offered by this job

Medical, dental and vision coverage

12 paid holidays and 136 hours of PTO

7% 401(k) employer match

Tuition reimbursement

Job summary

GEA Group is seeking a Field Service Technician for Slicing/Packaging Equipment to provide technical support and efficient maintenance. Candidates will repair and troubleshoot electro-mechanical systems while training customer personnel on operations. Strong communication skills and the ability to travel up to 90% are essential.

Join a company with a legacy of innovation and strong culture, offering competitive pay and robust benefits starting from day one.

Qualifications

• 5+ years hands-on technical experience on electro-mechanical systems.
• Experience with state-of-the-art industrial machinery is a plus.
• Ability to travel extensively (up to 90%) including weekends.

Responsibilities

• Provide emergency/unscheduled repairs and scheduled maintenance.
• Provide technical support to customers, troubleshooting and resolving issues.
• Train customer operators and maintenance personnel.

Skills

Hands-on technical experience on electro-mechanical systems

Slicing and packaging experience

Strong electrical aptitude

Strong mechanical aptitude

Excellent communication skills

Analytical and problem-solving skills

Excellent computer literacy

Job description

Field Service Technician - Slicing / Packaging Equipment

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well‑established company with the innovation of a forward‑thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Considering candidates who will be based in IL but will report to the Frisco office.

Benefits

• Medical, dental, and vision coverage begins on your first day
• 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO
• 7% 401(k) employer match
• Tuition reimbursement
• Wellness incentive program
• Confidential Employee Assistance Program
• Flexible Health Savings and Spending Accounts

Responsibilities

• Provide emergency/unscheduled repairs of equipment and scheduled maintenance repairs.
• Provide technical support to customers including troubleshooting and problem resolution.
• Perform mechanical skills, including mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines.
• Provide training to customer operators and maintenance personnel.
• Comply with OSHA Safety and Health rules.
• Travel extensively (up to 90%) including weekends and on short notice; some travel may be for extended periods (up to 3 weeks).

Qualifications

• 5+ years hands‑on technical experience on electro‑mechanical systems as applied to state‑of‑the‑art industrial machinery.
• Slicing and packaging experience preferred.
• Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems.
• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics.
• Excellent communication skills – proficient in English, strong listening skills, and enjoys working with people.
• Ability to multi‑task and work under extreme pressure.
• Strong analytical and problem‑solving skills.
• Ability to work independently.
• Excellent computer literacy including knowledge of MS Word and Excel.

Compensation and Travel

The typical base pay range for this position at the start of employment is expected to be between $37.00 - $46.00 per hour. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary; final offers are based on various factors including skill set, experience, location, qualifications, and other job‑related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

EEO Statement

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.