Field Service Technician - Horizontal Packaging Equipment Exp Required

GEA Germany GmbH; San Francisco (CA); On-site; USD 77,000 - 96,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Tuition reimbursement

Wellness program

Job summary

GEA Group is seeking a Field Service Technician specializing in Horizontal Packaging Equipment to cover the Western region of the United States. This on-site role requires extensive travel (up to 90%) and hands-on electro-mechanical expertise on state-of-the-art industrial packaging systems.

You will install, troubleshoot, and maintain equipment, provide customer training, and ensure compliance with safety standards. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 5+ years hands-on experience with electro-mechanical industrial machinery.
• Experience with vacuum systems, high-speed packaging, and thermoforming processes.
• Strong electrical and mechanical aptitude, PLC and drive systems knowledge.
• Experience in installation and commissioning of production lines.
• Proven troubleshooting and problem-solving abilities; customer-focused.

Responsibilities

• Conduct machine setup, troubleshooting, repairs and preventative maintenance.
• Perform emergency and scheduled repairs of packaging equipment.
• Provide technical support to customers and resolve issues.
• Train customers’ operators and maintenance staff.
• Adhere to OSHA safety and health regulations.

Skills

Electro-mechanical systems

Vacuum systems & packaging equipment

Electrical aptitude

Mechanical aptitude

Troubleshooting

English communication

Customer service

Travel up to 90%

Independent work

MS Word

Excel

Tools

MS Word

Excel

Job description

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

GEA Food Solutions North America Inc. is a worldwide leader in providing preparation, processing, and packaging total solutions for both the food and non-food industry sectors. Our global organization offers the most extensive range of advanced solutions on the market today, from single machines to complete turnkey production lines including software-based productivity and line management solutions.

We are currently searching for a skilled Field Service Technician who specializes in Horizontal Packaging Equipment and resides within the Western region of the US.

Benefits and Perks

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Responsibilities

• Conducts machine setup, troubleshooting, repairs and preventative maintenance service undefined
• Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment
• Provides technical support to customers including troubleshooting and problem resolution
• Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines
• Provides training of customers’ operators and maintenance personnel
• Complies with OSHA Safety and Health rules

Profile & Qualifications

• 5 years hands-on technical experience on electro-mechanical systems as applied to state-of-the-art industrial machinery.
• Experience with Vacuum systems and packaging equipment, high speed vacuum and gassing applications and thermoforming plastics with FFS applications REQUIRED.
• Experience with installation and commissioning of complete production lines and packaging systems equipment.
• Strong electrical aptitude, including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems.
• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics.
• Experienced troubleshooter on electro-mechanical systems.
• Excellent communications skills - must be proficient in English, have strong listening skills and enjoy working with people.
• Strong customer service orientation with “do whatever it takes” attitude.
• Able to multi-task and work under extreme pressure.
• Strong analytical and problem-solving skills.
• Self-motivated and highly organized.
• Must be able to work independently.
• Excellent computer literacy including knowledge of MS Word and Excel.
• Able to travel extensively (up to 90%) including weekends and on short notice.
• Some travel may be for extended periods (up to 2 weeks).

The typical base pay range for this position at the start of employment is expected to be between $37.00 - $46.00 per hour.

GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

#Engineeringforthebetter Did we spark your interest?

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.