Field Service Technician – Install, Repair & Support

Kadant Solutions Division

United States

On-site

USD 85,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental and Vision insurance

401k with match

10 ½ paid holidays

Company paid life insurance

Job summary

Kadant Solutions Division is seeking a Field Service Technician to perform maintenance, installation, start-up and troubleshooting for KSD products. The role emphasizes building strong customer relationships, accurate customer data, and prioritizing multiple tasks to drive service revenue and consumables growth.

Candidates should reside in Virginia and be able to travel extensively to customer sites. Strong mechanical and electrical knowledge, field troubleshooting experience, and a

Qualifications

In-depth mechanical and electrical knowledge of all products.
Two years field troubleshooting experience preferred.
High school diploma with technical training.

Responsibilities

Plan, schedule and execute service, installation, start-up and troubleshooting visits.
Assist the DSM with promotion/sales of products including service contracts and spare parts.
Grow consumable sales at assigned target accounts.
Provide accurate and timely reports and billing documentation.
Travel extensively and spend weekends/holidays at customer locations as needed.

Skills

Mechanical knowledge

Electrical knowledge

Judgment/Decision Making

Initiative

Adaptability

Team Player

Customer Focus

Education

High school with technical training (2-4 years)

Job description

Candidates should reside in Virginia and be able to travel extensively to customer sites. Strong mechanical and electrical knowledge, field troubleshooting experience, and a

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