Field Service Technician - High-Speed Equipment Repair

Glory Global; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k

Parental Leave

Tuition & Adoption assistance

Bonus opportunities

Career advancement

Job summary

Glory Global is seeking a Field Service Technician to act as the face of GLORY, handling service and repair of high-speed cash-handling equipment. You will diagnose issues, install upgrades, and keep clients informed while traveling to various sites.

A strong emphasis on safety and customer communication is expected throughout your daily responsibilities. Qualified candidates will have electro-mechanical training or related experience, ability to work independently, and a valid driver’s license.

Qualifications

• Excellent customer service and communication skills.
• Strong troubleshooting and problem-solving abilities.
• Ability to read and interpret electrical diagrams and mechanical drawings.
• Experience with electro-mechanical repair is preferred.

Responsibilities

• Diagnose system problems and perform repairs on high-speed cash-handling equipment.
• Keep customers informed of progress during maintenance or down-system situations.
• Complete machine installations and hardware/software upgrades requiring technical assistance.
• Adhere to safety guidelines and complete required training; report any incidents.

Job description

Glory Global is seeking a Field Service Technician to act as the face of GLORY, handling service and repair of high-speed cash-handling equipment. You will diagnose issues, install upgrades, and keep clients informed while traveling to various sites.

A strong emphasis on safety and customer communication is expected throughout your daily responsibilities. Qualified candidates will have electro-mechanical training or related experience, ability to work independently, and a valid driver’s license.