Field Service Technician Helper – Grow in Tech

Emploive; Odessa, Northern (TX, KY); Hybrid; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive Salary + bonus

401(k)/ Retirement savings

Comprehensive Benefits (medical, dent,

Comprehensive Benefits (medical, dent,

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Zusammenfassung

DNOW is seeking a field service professional to provide on-site service and support during field visits and dispatches. You will tie workflow to schedules and manage installations, repairs, maintenance, and testing of equipment.

The role requires diagnosing technical issues, producing detailed service reports, documenting processes, and operating field automation systems. A strong customer-focus and ability to adapt to varying schedules are essential.

Qualifikationen

• Excellent interpersonal skills, capable of oral and written communication.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Able to follow directions and document processes clearly.

Aufgaben

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle in a safe manner and use field automation systems.
• Follow all company’s field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers.

Kenntnisse

Interpersonal skills & communication

Troubleshooting technical equipment

Documentation & following directions

Flexible shifts

Ausbildung

High School diploma or equivalent

Jobbeschreibung

DNOW is seeking a field service professional to provide on-site service and support during field visits and dispatches. You will tie workflow to schedules and manage installations, repairs, maintenance, and testing of equipment.

The role requires diagnosing technical issues, producing detailed service reports, documenting processes, and operating field automation systems. A strong customer-focus and ability to adapt to varying schedules are essential.