Field Service Technician - Hatchery Systems & Maintenance

Zoetis, Inc; Virginia Beach (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Zoetis, Inc. is seeking a Field Service Technician to manage the Hatchery Inovo Process and perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries.

The role includes emergency repairs at customer sites and on-site collaboration in the Suffolk, Virginia area. Responsibilities include scheduled maintenance, after-hours support, reporting, and overseeing training for 25+ customer employees.

Qualifications

• Associates degree in electro/mechanical systems or related field.
• Experience may be substituted for education.
• Typically 1–5 years of related experience.

Responsibilities

• Perform scheduled Preventive Maintenance on all assigned Biodevices.
• Provide electrical/mechanical support and perform emergency repairs as needed.
• Understand and follow Electrical Schematics.
• Participate in Territory After Hours Support and Repairs.
• Field Service Technician responsible for all communication with assigned hatcheries.
• Complete all relevant reporting forms and procedures including scheduling visits, site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance within assigned time.
• Manage the Hatchery Inovo Process for 3-5 hatcheries in assigned territory.
• Manage the Zoetis Operator Training Program for 25+ customer employees.
• Facilitate vaccine and sanitation preparation program for all Zoetis Devices.
• Support Zoetis Process Evaluation Program execution.

Skills

Bilingual English/Spanish

Mechanical aptitude

Organizational skills

Self-motivated

Critical thinking

Communication skills

MS Office basics

Education

Electro/Mechanical Systems

Poultry science

Associates degree

Tools

MS Office

Job description

Zoetis, Inc. is seeking a Field Service Technician to manage the Hatchery Inovo Process and perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries.

The role includes emergency repairs at customer sites and on-site collaboration in the Suffolk, Virginia area. Responsibilities include scheduled maintenance, after-hours support, reporting, and overseeing training for 25+ customer employees.