Field Service Technician: Hardware & Software Expert

Diebold Inc.; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Diebold Nixdorf in Miami seeks a field service technician to install, debug and maintain product hardware and software at customer sites. This role requires traveling to client locations within the assigned territory and providing on-site support to ensure optimal operation of payment and secure banking solutions.

You will inspect operation, resolve issues or escalate as needed, schedule services, complete all required paperwork and ensure customer satisfaction with service delivery.

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery.

Job description

Diebold Nixdorf in Miami seeks a field service technician to install, debug and maintain product hardware and software at customer sites. This role requires traveling to client locations within the assigned territory and providing on-site support to ensure optimal operation of payment and secure banking solutions.

You will inspect operation, resolve issues or escalate as needed, schedule services, complete all required paperwork and ensure customer satisfaction with service delivery.