Field Service Technician: On-Site Tech & Repairs

Diebold Inc.; Burbank (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Diebold Nixdorf is seeking technicians to install, debug and maintain product hardware and software on customer premises across a defined territory. The role includes scheduled inspections, cleaning, and minor repairs, ensuring operational readiness and adherence to procedures.

You will inspect equipment, resolve issues, and escalate when needed, while coordinating service visits and completing required paperwork to guarantee customer satisfaction and understanding of product functionality.

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery.

Job description

Diebold Nixdorf is seeking technicians to install, debug and maintain product hardware and software on customer premises across a defined territory. The role includes scheduled inspections, cleaning, and minor repairs, ensuring operational readiness and adherence to procedures.

You will inspect equipment, resolve issues, and escalate when needed, while coordinating service visits and completing required paperwork to guarantee customer satisfaction and understanding of product functionality.