Field Service Technician

Diebold Inc.; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Diebold Nixdorf in Miami seeks a field service technician to install, debug and maintain product hardware and software at customer sites. This role requires traveling to client locations within the assigned territory and providing on-site support to ensure optimal operation of payment and secure banking solutions.

You will inspect operation, resolve issues or escalate as needed, schedule services, complete all required paperwork and ensure customer satisfaction with service delivery.

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery.

Job description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.