Field Service Technician – Growth, Benefits & Sign-On

Hiab USA; Franklin (IN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance & vision & dental

Company-paid life insurance

Voluntary life insurance

401k with company match

Paid time off

Company holidays

Tuition reimbursement

Referral program

Company cell phone

Company laptop

Company credit card

Career growth opportunities

Job summary

HIAB USA is seeking a skilled field service technician to perform preventive maintenance, diagnostics, repairs, and refurbishments on a range of equipment at assigned locations in Indiana. You will follow manager instructions, uphold safety standards, and report activities daily.

The role requires a valid driver's license, a DOT medical card (or ability to obtain one), and 3+ years of mechanical, hydraulic, and electrical experience. Ownership of your own tools is expected.

Qualifications

• DOT medical card or ability to obtain within 1 year.
• Valid driver's license required.
• No more than one moving violation in the last year, or two in two years.
• High school diploma or equivalent is required.
• 3+ years mechanical, hydraulic and electrical operations experience.
• Appropriate diagnostic and troubleshooting skills.
• Own tools required.

Responsibilities

• Inspect, service and troubleshoot equipment (forklifts, knuckle boom cranes, loaders, liftgates, hooklifts, skiploaders and hoists) per manager instructions.
• Adhere to safety rules, working practices and environmental requirements.
• Stay updated with technical developments and complete required courses as directed.
• Respond to customer queries to maximize satisfaction and follow Hiab guidelines.
• Maintain records and submit daily reports in the prescribed format.
• Identify sales opportunities and report to District Service Manager.
• Coach junior colleagues and trainees as needed.
• Maintain a positive image of the Hiab brand and follow Quality System rules.

Skills

Own tools

Diagnostic & troubleshooting

Mechanical experience

Hydraulic systems

Electrical systems

Customer service

Education

High school diploma or equivalent

Tools

None

Job description

HIAB USA is seeking a skilled field service technician to perform preventive maintenance, diagnostics, repairs, and refurbishments on a range of equipment at assigned locations in Indiana. You will follow manager instructions, uphold safety standards, and report activities daily.

The role requires a valid driver's license, a DOT medical card (or ability to obtain one), and 3+ years of mechanical, hydraulic, and electrical experience. Ownership of your own tools is expected.