Field Service Technician - Gaming Machines (Travel)

Aristocrat Gaming; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, repair, and maintain gaming machines and controllers at customer sites across the United States and Canada. The role includes performing preventative maintenance, responding to urgent requests, and reporting service activities.

This entry-level position includes a robust 6-month hands-on and virtual training program. Travel will be required, with a typical territory rotation and up to 30% travel.

Qualifications

• High school diploma, GED or equivalent work experience.
• Able to travel up to 30% regionally and nationally.
• Customer-focused with strong problem-solving abilities.
• Capable of working independently with minimal direction.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergency requests.
• Complete pre-site surveys and follow schedules for service activities.
• Maintain inventory accuracy and report service activities using tools.

Skills

Communication

Customer service

Problem solving

Self-starter

Organized

Adaptable

Education

High school diploma or GED

Job description

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, repair, and maintain gaming machines and controllers at customer sites across the United States and Canada. The role includes performing preventative maintenance, responding to urgent requests, and reporting service activities.

This entry-level position includes a robust 6-month hands-on and virtual training program. Travel will be required, with a typical territory rotation and up to 30% travel.