Field Service Technician – Fiber & Telecom Installations

TDS Telecom; Meridian (ID); On-site; USD 31,161 - 46,755; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation

Paid Sick Leave

Job summary

A telecommunications provider is hiring a Field Service Technician in Meridian, Idaho. In this role, you’ll perform installations, troubleshooting, and maintenance of telecom products, ensuring excellent customer service during face-to-face interactions. You will be responsible for educating customers on services and products while working both independently and as part of a team. The position requires a valid driver's license, availability for on-call duties, and offers competitive pay between $22.62 - $33.94 per hour.

Qualifications

• Must have and maintain a valid driver's license.
• Requires being available for on-call/standby responsibilities.
• Ability to work independently with little or no supervision.
• Practical knowledge/experience with computer applications.
• Demonstrated sales skills and customer service skills.

Responsibilities

• Assist with on-site installation and maintenance of telecom products.
• Troubleshoot and repair telecommunications equipment.
• Provide excellent customer service and educate customers about products.
• Respond to trouble dispatches and maintain record systems.

Skills

Customer service skills

Communication skills

A+ certification

Computer networking experience

Tools

Trouble/Repair/Dispatch Systems

MS Outlook

MS Word

MS Excel

Job description

A telecommunications provider is hiring a Field Service Technician in Meridian, Idaho. In this role, you’ll perform installations, troubleshooting, and maintenance of telecom products, ensuring excellent customer service during face-to-face interactions. You will be responsible for educating customers on services and products while working both independently and as part of a team. The position requires a valid driver's license, availability for on-call duties, and offers competitive pay between $22.62 - $33.94 per hour.