Field Service Technician: Fiber & Customer Connectivity

TDS Telecom; Billings (MT); On-site; USD 31,161 - 46,755; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Paid Parental Leave

Employee Assistance & Wellness Programs

Job summary

A telecommunications company is seeking a Field Service Technician in Billings, MT to perform on-site installations and troubleshooting of telecommunications products. This role offers a $2,000 sign-on bonus. Candidates must have a valid driver's license and A+ certification. The technician will enhance customer satisfaction through excellent service and identify sales opportunities. Join us for a chance to work in a dynamic environment where you can make a significant impact.

Qualifications

• Must have and maintain a valid driver’s license.
• Must follow attendance guidelines to meet business needs.
• Upon hire, must pass customer-specific requirements.
• Requires availability for on-call/standby responsibilities.
• A+ certification and computer networking experience required.

Responsibilities

• Perform on-site installations, troubleshooting, and repairs.
• Provide excellent customer service and proactively sell products.
• Assist with cable fault acceptance tests.
• Maintain records systems for network elements.

Skills

Valid driver's license

Customer service skills

Sales skills

Communication skills

Ability to work independently

Education

A+ certification

Tools

MS Outlook

MS Word

MS Excel

Job description

A telecommunications company is seeking a Field Service Technician in Billings, MT to perform on-site installations and troubleshooting of telecommunications products. This role offers a $2,000 sign-on bonus. Candidates must have a valid driver's license and A+ certification. The technician will enhance customer satisfaction through excellent service and identify sales opportunities. Join us for a chance to work in a dynamic environment where you can make a significant impact.