Field Service Technician — Network & Fiber Installations

TDS Telecom; Waunakee (WI); On-site; USD 31,161 - 46,755; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

401(k) Plan

Generous Paid Vacation

Paid Parental Leave

Job summary

A telecommunications company is seeking a Field Service Technician in Waunakee, WI. Responsibilities include installations, troubleshooting, and maintenance of various telecom products while ensuring excellent customer service. Candidates should have a valid driver's license, A+ certification, and customer service skills. This role requires proactive engagement with customers and technical proficiency regarding telecommunications systems. Attractive benefits and competitive pay rates are offered.

Qualifications

• Must have and maintain a valid driver's license.
• Customer service and sales skills are essential.
• A+ certification and basic computer networking experience required.

Responsibilities

• Perform on-site installations, troubleshooting, and maintenance of telecommunications equipment.
• Deliver excellent customer service while identifying customer needs.
• Respond to 'trouble' dispatches and perform repairs.

Skills

Customer service skills

Troubleshooting

Sales skills

Basic computer networking

Education

A+ certification

Valid driver's license

Tools

Databases

MS Outlook

MS Word

MS Excel

Job description

A telecommunications company is seeking a Field Service Technician in Waunakee, WI. Responsibilities include installations, troubleshooting, and maintenance of various telecom products while ensuring excellent customer service. Candidates should have a valid driver's license, A+ certification, and customer service skills. This role requires proactive engagement with customers and technical proficiency regarding telecommunications systems. Attractive benefits and competitive pay rates are offered.