Field Service Technician, Expert

Keysight Technologies; Nashua (NH); On-site; USD 106,000 - 179,000; Full time

Job summary

An established industry player is seeking a skilled technician for the Repair & Calibration of Test and Measurement Equipment. This exciting role involves working closely with customers to ensure optimal performance of their test equipment, performing critical repairs, and utilizing advanced calibration techniques. With a commitment to innovation and excellence, this opportunity offers a dynamic work environment where you can thrive and contribute to cutting-edge technology solutions. If you have a passion for technology and a strong technical background, this position is perfect for you.

Qualifications

• 5+ years of experience in Test and Measurement instruments.
• Experience with RF/Microwave calibration up to 50 GHz is a plus.

Responsibilities

• Perform calibration and repairs on Keysight products.
• Evaluate test failures and determine repair needs.
• Install software and firmware upgrades on instruments.

Skills

Troubleshooting Skills

Technical Communication

Calibration and Repair

RF/Microwave Repair

Automated Calibration Software

Education

Technical School or Military PMEL/TMDE

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our approximately 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We have an exciting opportunity for a proven technical expert in the Repair & Calibration of Test and Measurement Equipment. This role requires working full-time between our facility in Nashua, NH, and the customer site in Nashua, NH, performing calibration and repairs on Keysight products.

Specific duties include:

• Establish and maintain close communication with customers to ensure optimal performance of test equipment assets.
• Ensure support provided aligns with customer expectations.
• Evaluate test failures, distinguishing hardware from system software issues to determine if repair or re-alignment is needed.
• Perform calibration and adjustment procedures on Keysight products after repairs.
• Utilize PC-based software as required.
• Install software and firmware upgrades, including re-imaging the customer's instrument.
• Perform repairs on most Keysight products critical to customer uptime.

Qualifications

This critical role requires the following skills:

• Technical School or Military PMEL/TMDE or equivalent industry experience.
• Minimum of 5 years of related experience in support of Test and Measurement instruments.
• RF/Microwave repair and calibration up to 50 GHz is a plus.
• Excellent troubleshooting and technical skills.
• Calibration and repair service experience of all types of Keysight Test Equipment is a plus.
• Experience with automated calibration software platforms is a plus.
• Strong verbal and written communication skills to interface with customers and peers.
• Candidates must be in the local area (Nashua, NH) or willing to relocate.
• Ability to lift 35 lbs.
• Must be a US Citizen.

Salary range: USD $106,810.00 - USD $178,020.00 per year.

Careers Privacy Statement

***Keysight is an Equal Opportunity Employer.***

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under applicable laws.