Field Service Technician – Equipment Repair

Imperial Brady; Modesto (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Life insurance

Paid time off

Job summary

Imperial Brady in Modesto, CA is seeking a Repair Technician to maintain, repair, and install equipment while upholding our professional and safe standards. The role emphasizes on-site service, customer interaction, and teamwork to ensure high-quality service.

Candidates should have at least 3 years in mechanical or technical repair, a high school diploma, and a valid driver's license. Proficiency with diagrams and electrical schematics, plus MS Office and service software, is expected.

Qualifications

• Minimum 3 years in a mechanical or technical repair role.
• High school diploma or equivalent required.
• Valid driver’s license in good standing.
• Strong mechanical aptitude with diagnostic and repair experience.
• Ability to read and interpret diagrams, instructions, and electrical schematics.
• Knowledge of electronic circuitry.
• Proficiency in Microsoft Office Suite, P21, internet-based tools, and Salesforce Service.
• Customer-focused with a professional demeanor.

Responsibilities

• Perform on-site installation, repairs, maintenance, and testing of equipment daily.
• Diagnose technical issues and determine appropriate solutions.
• Repair all floor and carpet care equipment sold by the company, as well as other make and models when applicable.
• Label and repair all machines brought into the Service Center.
• Perform preventative maintenance when applicable.
• Complete and submit detailed service reports daily.
• Properly fill out repair work orders upon job completion.
• Maintain accurate records of work completed and parts used.
• Document processes and procedures as needed.
• Engage with customers professionally to assess and fulfill their service needs.
• Provide recommendations and briefings based on customer requirements.
• Coordinate with Sanitary Maintenance Consultants and the Service Center Manager for scheduling service appointments.
• Estimate labor and parts costs when requested and communicate them to customers.
• Follow all company policies, protocols, and government-mandated safety guidelines.
• Maintain a clean and safe work environment.
• Wear appropriate safety gear and approved clothing at all times.
• Drive and operate company vehicles in a safe and responsible manner.
• Keep the company vehicle clean, inside and out.
• Regularly check and maintain vehicle fluid levels.
• Dispose of all trash appropriately.
• Work closely with internal teams to ensure seamless customer service and teamwork.
• Support company goals by maintaining high performance and quality standards.

Skills

Mechanical repair

Customer service

Diagnostics

Electrical schematics

Computer literacy

Spanish (bonus)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

P21

Salesforce Service

Job description

Imperial Brady in Modesto, CA is seeking a Repair Technician to maintain, repair, and install equipment while upholding our professional and safe standards. The role emphasizes on-site service, customer interaction, and teamwork to ensure high-quality service.

Candidates should have at least 3 years in mechanical or technical repair, a high school diploma, and a valid driver's license. Proficiency with diagrams and electrical schematics, plus MS Office and service software, is expected.