Field Repair Technician – On-site Diagnostics & Service

Waxie Enterprises, LLC; Modesto (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Imperial Brady is seeking a Repair Technician to service and repair cleaning and facility care equipment. You will install, diagnose, and repair a variety of machines on-site and at the service center, ensuring safety and high-quality results.

You’ll document work and collaborate with internal teams while delivering excellent customer service. Ideal candidates have at least 3 years in mechanical repair, strong diagnostic ability, and proficiency with diagrams and electrical schematics.

Qualifications

• Minimum 3 years in a mechanical or technical repair role.
• High school diploma or equivalent required.
• Valid driver's license in good standing.
• Strong mechanical aptitude with diagnostic and repair experience.
• Ability to read and interpret diagrams, instructions, and electrical schematics.
• Knowledge of electronic circuitry.
• Proficiency in Microsoft Office Suite, P21, internet-based tools, and Salesforce Service.
• Customer-focused with a professional demeanor.
• Bilingual in Spanish is a plus.

Responsibilities

• Perform on-site installation, repairs, maintenance, and testing of equipment daily.
• Diagnose technical issues and determine appropriate solutions.
• Repair all floor and carpet care equipment sold by the company, and other models when applicable.
• Label and repair all machines brought into the Service Center.
• Perform preventative maintenance as needed.
• Submit detailed service reports daily and complete work orders.
• Maintain accurate records of work and parts used.
• Engage with customers to assess and fulfill service needs.
• Coordinate with Service Center Manager for scheduling service appointments.
• Estimate labor and parts costs and communicate them to customers.

Skills

3 years mechanical repair

Driver's license

Read electrical schematics

Electronic circuitry knowledge

Mechanical aptitude

Microsoft Office

P21

Salesforce Service

Spanish a plus

Education

High school diploma or equivalent

Job description

Imperial Brady is seeking a Repair Technician to service and repair cleaning and facility care equipment. You will install, diagnose, and repair a variety of machines on-site and at the service center, ensuring safety and high-quality results.

You’ll document work and collaborate with internal teams while delivering excellent customer service. Ideal candidates have at least 3 years in mechanical repair, strong diagnostic ability, and proficiency with diagrams and electrical schematics.