Field Service Technician – Electronics & Installations

Lippert; Mesa (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Inclusive culture

Medical, dental, vision coverage

401k with employer match

Vacation and holidays

Career development and mentoring

Job summary

Lippert is seeking a service technician to support existing accounts by analyzing work orders, planning daily travel, and resolving issues at customer sites across Arizona. The role emphasizes strong customer service, problem-solving, and adherence to safety and installation protocols.

The position is full-time, involves travel within Arizona, and requires reading and interpreting technical documents, as well as maintaining equipment and records.

Qualifications

• High school diploma and/or related associates degree.
• One to three years related experience and/or training.
• Ability to read and interpret documents.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Responsibilities

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.

Skills

Customer/Client Focus

Electronics Troubleshooting

Analyzing Information

Judgment

Equipment Maintenance

Reporting Skills

Confidentiality

Quality Focus

Results Driven

Supply Management

Time Management

Organizational Skills

Education

High school diploma and/or related associates degree

Job description

Lippert is seeking a service technician to support existing accounts by analyzing work orders, planning daily travel, and resolving issues at customer sites across Arizona. The role emphasizes strong customer service, problem-solving, and adherence to safety and installation protocols.

The position is full-time, involves travel within Arizona, and requires reading and interpreting technical documents, as well as maintaining equipment and records.