Field Service Technician – Electromechanical Repair Pro

GLORY; Chicago (IL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k)

Parental leave

Tuition assistance

Adoption assistance

Career advancement

Bonus opportunities

Job summary

GLORY is seeking a Field Service Technician based in the Biddeford, ME area to service high‑speed cash‑handling equipment. You will travel locally to customer sites, diagnose issues, perform repairs, and install upgrades while ensuring top‑notch customer service.

This role requires excellent problem solving, strong electronics aptitude, and the ability to work independently with a company van provided. Regular travel and on‑call rotations are part of the position.

Qualifications

• Education in electro-mechanics or electrical engineering.
• Certificates in related fields (mechanics, electronics, automation) preferred.
• 3–5 years of technical field service repair experience preferred.

Responsibilities

• Ensure overall customer satisfaction.
• Diagnose system problems and make repairs.
• Keep customer apprised of progress during maintenance or a down system situation.
• Complete machine installations and hardware/software upgrades requiring technical assistance.
• Adhere to safety guidelines and policies and report any job site incidents.

Skills

Customer service

Communication skills

Troubleshooting

Electrical knowledge

PC literacy

Driver's license

Field service

Education

Electro-mechanics / Electrical engineering training

Related certificates (mechanics, electronics, automation)

Tools

Microsoft Office

Job description

GLORY is seeking a Field Service Technician based in the Biddeford, ME area to service high‑speed cash‑handling equipment. You will travel locally to customer sites, diagnose issues, perform repairs, and install upgrades while ensuring top‑notch customer service.

This role requires excellent problem solving, strong electronics aptitude, and the ability to work independently with a company van provided. Regular travel and on‑call rotations are part of the position.