Field Service Technician: Electro-Mechanical Troubleshooter

Xerox Corporation; Honolulu (HI); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Professional training

Job summary

Xerox is seeking a Field Service Technician in Hawaii to diagnose, repair, and maintain customer equipment, leveraging electro-mechanical expertise to maximize device availability and performance.

The role includes hands-on training, territory management, and a strong emphasis on customer service, safety, and timely service delivery. Lifting and driving within the territory are required.

Qualifications

• Electro-mechanical troubleshooting experience.
• Ability to use a multimeter and interpret schematics.
• Strong customer service and time management skills.
• Ability to work independently in the field.
• Must meet company motor vehicle safety standards.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain customer equipment.
• Deliver professional customer service and minimize downtime.
• Use diagnostic tools and schematics to resolve issues.
• Manage service calls and territory responsibilities.
• Maintain equipment, parts, and inventory for customers.

Skills

Electro-mechanical troubleshooting

Customer service

Time management

Organizational skills

Independent work

Tools

Multimeter

Job description

Xerox is seeking a Field Service Technician in Hawaii to diagnose, repair, and maintain customer equipment, leveraging electro-mechanical expertise to maximize device availability and performance.

The role includes hands-on training, territory management, and a strong emphasis on customer service, safety, and timely service delivery. Lifting and driving within the territory are required.