Field Service Technician — Copiers & Printers (On‑Site)

DEX Imaging Inc.; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Career advancement

Team culture

Company tools provided

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain copiers, printers, and multifunction devices at customer sites across the Orlando area. You'll work hands-on with mechanical systems, perform preventative maintenance, install equipment, and keep detailed service records while delivering exceptional customer service in person.

Training is provided, and you’ll have autonomy to manage your schedule within a supportive team, with opportunities for career advancement

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.
• Bonus points for copier/printer repair or related field experience.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a supportive team.

Skills

Mechanical aptitude

Customer service

Time management

Networking basics

Driver's license

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain copiers, printers, and multifunction devices at customer sites across the Orlando area. You'll work hands-on with mechanical systems, perform preventative maintenance, install equipment, and keep detailed service records while delivering exceptional customer service in person.

Training is provided, and you’ll have autonomy to manage your schedule within a supportive team, with opportunities for career advancement