Field Service Technician - Copier & Printer Repairs (Doral)

Paycom; Town of Florida (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

PTO

401(k)

Job summary

TGI Office Automation seeks a bright, highly motivated Field Service Technician to join our service team. This full-time role covers the Dade County territory, traveling to client sites within the assigned area to repair and maintain office equipment such as copiers, printers, and fax machines.

You will perform on-site diagnostics, break/fix, installations, and customer calls, while building strong relationships and ensuring high levels of customer satisfaction.

Qualifications

• A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Manages territory, inventory, and customer relationships, along with maintaining a high level of customer satisfaction.
• Travel to client sites within an assigned geographic area to repair and maintain office equipment. (Copiers, printers, fax)
• Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal, and customer call assistance.
• Follows proper call handling procedures while maintaining the minimum call per day average.
• Maintains effective relationships with customers and fellow employees.

Skills

Customer service

Time management

Electrical/mechanical aptitude

Computer basics

Driver's license

Field service

Education

High school diploma or equivalent

Tools

Microsoft Windows

Apple macOS

Print drivers

Basic networking

Job description

TGI Office Automation seeks a bright, highly motivated Field Service Technician to join our service team. This full-time role covers the Dade County territory, traveling to client sites within the assigned area to repair and maintain office equipment such as copiers, printers, and fax machines.

You will perform on-site diagnostics, break/fix, installations, and customer calls, while building strong relationships and ensuring high levels of customer satisfaction.