Field Service Technician — Copier & Printer Expert

DEX Imaging; San Diego (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid training

Mileage reimbursement

Travel compensation

Career advancement

Company tools

Supportive team culture

Job summary

DEX Imaging in San Diego is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers and printers. You’ll perform preventive maintenance, install and configure devices at customer sites, and provide outstanding service with clear communication.

The ideal candidate has mechanical aptitude, strong troubleshooting and customer service skills, and a willingness to learn new equipment.

Qualifications

• Experience servicing office technology equipment preferred but not required.
• Candidates from other technical backgrounds with strong troubleshooting skills are encouraged to apply.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices
• Perform preventive maintenance and complete routine service calls
• Install, configure, and test equipment at customer locations
• Provide excellent customer service and technical support during onsite visits
• Maintain accurate service records and communicate repair updates clearly
• Manage assigned territory and service schedule efficiently
• Work independently while remaining connected to a supportive service team
• Continue developing knowledge of office technology and manufacturer service procedures

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Time management

Basic IT knowledge

Willingness to learn

Driver's license

Job description

DEX Imaging in San Diego is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers and printers. You’ll perform preventive maintenance, install and configure devices at customer sites, and provide outstanding service with clear communication.

The ideal candidate has mechanical aptitude, strong troubleshooting and customer service skills, and a willingness to learn new equipment.