Field Service Technician — Company Car & Training

Noordyk Business Equipment

Grand Rapids (MI)

On-site

USD 55,000 - 75,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

401(k)

401(k) matching

Company car

Company parties

Job summary

Noordyk Business Equipment has been serving customers with copiers and office equipment for 80 years. Noordyk Business Equipment is expanding its service team to troubleshoot and repair our office multifunction fleet.

The role involves on-site diagnostics, customer interaction, and installation responsibilities with hands-on training and a company laptop and cell phone provided. We offer a competitive benefits package and a stable, loyal customer base.

Qualifications

Ability to read and comprehend technical manuals, parts books, and relevant publications.
Technical and in-person customer relation skills.
Ability to multitask and still be detail-oriented.
Some heavy lifting required.
Reliable transportation and a valid Driver’s License.

Responsibilities

Perform diagnostics and troubleshooting onsite at clients' locations.
Follow company service call procedures.
Interact with customers to ensure a high overall level of customer satisfaction.
Exhibit professional appearance and demeanor.
Perform other duties as assigned, including but not limited to, delivery and installation of commercial grade copiers.