Field Service Technician - Office Equipment, Growth & Perks

Usherwood Office Technology; City of Rochester (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus opportunity

Comprehensive health, dental, and vision insurance

401K with company match

Company vehicle, gas card, cell phone

Job summary

A family-owned office technology provider is seeking a field service technician to join their Rochester team. The role involves installing, maintaining, and repairing office equipment such as copiers and printers at client locations. Candidates should have at least a high school diploma and 1-3 years' experience in a similar position. The company offers competitive pay, comprehensive benefits, and a supportive work environment that fosters professional growth.

Qualifications

• One to three years of experience as a field service technician or in a similar role.
• Strong mechanical and technical aptitude with the ability to troubleshoot equipment.
• Valid driver's license and reliable transportation.

Responsibilities

• Diagnose, troubleshoot, and repair office equipment at client sites.
• Perform routine maintenance and preventative services.
• Provide exceptional customer service and maintain service records.

Skills

Troubleshooting hardware and software

Customer service

Mechanical aptitude

Communication

Self-motivation

Education

High school diploma or equivalent

Technical certifications/degree

Tools

Office equipment (copiers, printers)

Laptop

Tools for maintenance

Job description

A family-owned office technology provider is seeking a field service technician to join their Rochester team. The role involves installing, maintaining, and repairing office equipment such as copiers and printers at client locations. Candidates should have at least a high school diploma and 1-3 years' experience in a similar position. The company offers competitive pay, comprehensive benefits, and a supportive work environment that fosters professional growth.