Field Service Technician – Coffee & Beverage Equipment

FactoryFix; Fargo (ND); On-site; USD 45,000 - 60,000; Full time

Job summary

Farmer Brothers is seeking a Field Equipment Service Technician to install, service, repair and remove coffee brewing and beverage equipment for a designated customer base. You will manage parts inventory, complete service call closures, and document work precisely.

The role requires physical ability to lift up to 60 lbs, valid driver's license, and willingness to travel within a 100-mile radius with occasional after-hours/on-call shifts, including weekends.

Qualifications

• Minimum 3 years of mechanical/technical experience.
• Previous foodservice experience preferred.
• Valid driver’s license with clean driving record.
• Ability to travel within a 100+ mile radius of branch location.
• Ability to lift up to 60 lbs frequently.

Responsibilities

• Provide customer service installs, repair and removal of coffee and beverage dispensing equipment in designated regional geography.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.
• Participate in On-Call service including after hours and weekend schedule rotation.
• Maintain spare parts and equipment levels and reorders within replenishment guidelines.
• Responsible for documentation and activity verification including call closure, detailed work performed, and signature of customer documents.
• Participate in planning, scheduling, and execution of equipment installations.
• Provide prompt and clear communication to customers and management.

Skills

Mechanical Troubleshooting Skills

Electrical Troubleshooting

Field Service

Education

High school diploma or GED

Job description

Farmer Brothers is seeking a Field Equipment Service Technician to install, service, repair and remove coffee brewing and beverage equipment for a designated customer base. You will manage parts inventory, complete service call closures, and document work precisely.

The role requires physical ability to lift up to 60 lbs, valid driver's license, and willingness to travel within a 100-mile radius with occasional after-hours/on-call shifts, including weekends.