Field Service Technician – Coffee & Beverage Equipment

FactoryFix; Moonachie (NJ); On-site; USD 29,000 - 37,000; Full time

Job summary

Farmer Brothers is seeking a Field Equipment Service Technician to install, service, and remove coffee and beverage equipment across a designated region. The role includes managing parts and documenting work processes, with on-call duties that may include evenings and weekends.

The position requires a high school diploma or GED, at least 3 years of mechanical/technical experience, and a valid driver's license. Travel within a 100+ mile radius is expected, with potential for regional assignments.

Qualifications

• High school diploma or GED required.
• Minimum 3 years mechanical/technical experience.
• Previous foodservice experience preferred.
• Valid driver’s license with clean driving record.
• Able to travel within 100+ mile radius of branch location.

Responsibilities

• Provide customer service installs, repair and removal of coffee/beverage dispensing equipment in designated regional geography.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.
• Participate in On Call service including after hours and weekend schedule rotation.
• Maintain spare parts and equipment levels and reorders within replenishment guidelines.
• Responsible for all documentation and activity verification required by the company including call closure process and invoicing accuracy.

Skills

Mechanical and technical skills

Problem solving

Customer service

Communication skills

Independent work

Documentation reading

Education

High school diploma or GED

Tools

Tech Meter experience

Job description

Farmer Brothers is seeking a Field Equipment Service Technician to install, service, and remove coffee and beverage equipment across a designated region. The role includes managing parts and documenting work processes, with on-call duties that may include evenings and weekends.

The position requires a high school diploma or GED, at least 3 years of mechanical/technical experience, and a valid driver's license. Travel within a 100+ mile radius is expected, with potential for regional assignments.